{"id":443,"date":"2020-10-09T05:25:40","date_gmt":"2020-10-09T05:25:40","guid":{"rendered":"http:\/\/klbtheme.com\/medibazar\/?page_id=432"},"modified":"2026-04-11T03:14:21","modified_gmt":"2026-04-11T03:14:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/manzoophthalmic.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"443\" class=\"elementor elementor-443\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9a87ff elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b9a87ff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4109653\" data-id=\"4109653\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbe4344 elementor-widget elementor-widget-medibazar-breadcrumb\" data-id=\"dbe4344\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"medibazar-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"breadcrumb-area pt-125 pb-125\" style=\"background-image:url(https:\/\/manzoophthalmic.comwp-content\/uploads\/2025\/03\/FAQ.jpg)\"><div class=\"container\"><div class=\"klb-breadcrumb-wrapper\"><div class=\"row\"><div class=\"col-xl-12\"><div class=\"breadcrumb-text\"><h1><\/h1><\/div><\/div><ul class=\"breadcrumb-menu\"><li><a  href=\"https:\/\/manzoophthalmic.com\/es\" title=\"Inicio\" rel=\"bookmark\">Inicio<\/a> <\/li>  <\/ul><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d35e3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d35e3e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e8b130\" data-id=\"8e8b130\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6ec686 elementor-widget elementor-widget-accordion\" data-id=\"f6ec686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2581\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2581\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are your ophthalmic devices FDA-approved and clinically validated?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2581\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2581\"><p><span style=\"font-family: verdana, geneva;\">All our new and <strong>certified refurbished<\/strong> ophthalmic devices are <strong>FDA-approved<\/strong> and meet <strong>CE and ISO standards<\/strong>. We source our equipment from <strong>top manufacturers<\/strong> and conduct rigorous testing before shipment.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2582\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2582\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does Manzo Ophthalmic sell both new and refurbished equipment?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2582\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2582\"><p><span style=\"font-family: verdana, geneva;\">Yes! We offer both <strong>brand-new<\/strong> y <strong>professionally refurbished ophthalmic equipment<\/strong>. We restore our <strong>refurbished devices<\/strong> to meet <strong>OEM s<\/strong>tandards. We calibrate and test them to ensure they work well. This makes them a great and affordable choice.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2583\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2583\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you provide warranties for your products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2583\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2583\"><p><span style=\"font-family: verdana, geneva;\">Yes, all of our equipment comes with a <strong>manufacturer\u2019s <\/strong>or <strong>certified warranty<\/strong> for refurbished units. The length of the warranty varies by product and manufacturer.<\/span><\/p><p><span style=\"font-family: verdana, geneva;\">We also offer <strong>extended service contracts<\/strong> y <strong>preventative maintenance plans<\/strong> for long-term reliability.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2584\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2584\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the shipping and delivery times?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2584\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2584\"><ul><li><span style=\"font-family: verdana, geneva;\"><strong>U.S. Orders<\/strong>: Typically <strong>3-7 business days<\/strong> for in-stock items.<\/span><\/li><li><span style=\"font-family: verdana, geneva;\"><strong>International Orders<\/strong>: Shipping times vary by region; customs clearance may apply.<\/span><\/li><li><span style=\"font-family: verdana, geneva;\"><strong>Expedited Shipping<\/strong>: Available upon request.<\/span><\/li><\/ul><p><span style=\"font-family: verdana, geneva;\">We use <strong>trusted logistics partners<\/strong> to ensure safe and timely delivery.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2585\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2585\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is your return and exchange policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2585\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2585\"><p><span style=\"font-family: verdana, geneva;\">We accept <strong>returns and exchanges<\/strong> for defective or damaged equipment within <strong>7 days of delivery<\/strong>. Products must be in their <strong>original condition, with all accessories and packaging<\/strong>.<\/span><\/p><p><span style=\"font-family: verdana, geneva;\">Certain restrictions apply because of the nature of\u00a0<strong>medical equipment sales<\/strong>\u2014contact us for details.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2586\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2586\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you provide installation, training, or technical support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2586\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2586\"><p><span style=\"font-family: verdana, geneva;\">Yes! We offer <strong>setup guidance, user training, and remote technical support<\/strong> to ensure smooth operation of your equipment. <strong>On-site installation<\/strong> is available for select high-end devices.<\/span><\/p><p><span style=\"font-family: verdana, geneva;\">Our team is available for ongoing support if you need\u00a0<strong>calibration, software updates, or troubleshooting<\/strong>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2587\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2587\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you offer trade-ins or equipment buyback programs?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2587\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2587\"><p class=\"\" data-start=\"5220\" data-end=\"5384\"><span style=\"font-family: verdana, geneva;\">Yes! We accept <strong data-start=\"5235\" data-end=\"5248\">trade-ins<\/strong> on select ophthalmic equipment. If you&#8217;re upgrading to a newer model, we offer <strong data-start=\"5328\" data-end=\"5357\">fair market buyback value<\/strong> for your current device.<\/span><\/p><p class=\"\" data-start=\"5386\" data-end=\"5571\"><span style=\"font-family: verdana, geneva;\">Benefits of trading in with us:<\/span><br data-start=\"5417\" data-end=\"5420\" \/><span style=\"font-family: verdana, geneva;\">\u2714\ufe0f Reduce the cost of new equipment<\/span><br data-start=\"5455\" data-end=\"5458\" \/><span style=\"font-family: verdana, geneva;\">\u2714\ufe0f Ensure proper disposal of outdated devices<\/span><br data-start=\"5503\" data-end=\"5506\" \/><span style=\"font-family: verdana, geneva;\">\u2714\ufe0f Get access to <strong data-start=\"5523\" data-end=\"5569\">upgraded models with the latest technology<\/strong><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2588\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2588\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is your refund policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2588\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2588\"><p class=\"\" data-start=\"4736\" data-end=\"4808\">En <strong data-start=\"4739\" data-end=\"4757\">Manzo Oftalmol\u00f3gico<\/strong>, we are committed to ensuring your satisfaction.<\/p><ul data-start=\"4810\" data-end=\"5238\"><li class=\"\" data-start=\"4810\" data-end=\"4885\"><p class=\"\" data-start=\"4812\" data-end=\"4885\"><strong data-start=\"4812\" data-end=\"4828\">Full refunds<\/strong> are available for <strong data-start=\"4847\" data-end=\"4882\">canceled orders before shipping<\/strong>.<\/p><\/li><li class=\"\" data-start=\"4886\" data-end=\"5038\"><p class=\"\" data-start=\"4888\" data-end=\"5038\">If an item is <strong data-start=\"4902\" data-end=\"4939\">damaged or defective upon arrival<\/strong>, we offer a <strong data-start=\"4952\" data-end=\"4982\">replacement or full refund<\/strong>, provided you notify us within <strong data-start=\"5014\" data-end=\"5035\">7 days of receipt<\/strong>.<\/p><\/li><li class=\"\" data-start=\"5039\" data-end=\"5134\"><p class=\"\" data-start=\"5041\" data-end=\"5134\"><strong data-start=\"5041\" data-end=\"5071\">Refunds for returned items<\/strong> are processed once the item has been inspected and approved.<\/p><\/li><li class=\"\" data-start=\"5135\" data-end=\"5238\"><p class=\"\" data-start=\"5137\" data-end=\"5238\">Shipping and handling fees are <strong data-start=\"5168\" data-end=\"5186\">No reembolsable<\/strong> unless the return is due to an error on our part.<\/p><\/li><\/ul><p class=\"\" data-start=\"5240\" data-end=\"5313\">Please <a href=\"https:\/\/manzoophthalmic.comcontact\/\">contact us<\/a> for <strong data-start=\"5262\" data-end=\"5310\">assistance with returns or refund processing<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home Are your ophthalmic devices FDA-approved and clinically validated? All our new and certified refurbished ophthalmic devices are FDA-approved and meet CE and ISO standards. We source our equipment from top manufacturers and conduct rigorous testing before shipment. Does Manzo Ophthalmic sell both new and refurbished equipment? Yes! We offer both brand-new and professionally refurbished<\/p>\n<div class=\"klb-readmore\"><a class=\"c-btn\" href=\"https:\/\/manzoophthalmic.com\/es\/faq\/\">Leer m\u00e1s <i class=\"far fa-plus\"><\/i><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-443","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8-RC6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ | Manzo Ophthalmic<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Home Are your ophthalmic devices FDA-approved and clinically validated? All our new and certified refurbished ophthalmic devices are FDA-approved and meet CE and ISO standards. We source our equipment from top manufacturers and conduct rigorous testing before shipment. Does Manzo Ophthalmic sell both new and refurbished equipment? Yes! We offer both brand-new and professionally refurbishedRead More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/manzoophthalmic.com\/es\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Manzo Ophthalmic\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-11T03:14:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/manzoophthalmic.com\/wp-content\/uploads\/2025\/03\/Banner_manzo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/faq\\\/\",\"url\":\"https:\\\/\\\/manzoophthalmic.com\\\/faq\\\/\",\"name\":\"FAQ | Manzo Ophthalmic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/#website\"},\"datePublished\":\"2020-10-09T05:25:40+00:00\",\"dateModified\":\"2026-04-11T03:14:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/manzoophthalmic.com\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/manzoophthalmic.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/#website\",\"url\":\"https:\\\/\\\/manzoophthalmic.com\\\/\",\"name\":\"Manzo Ophthalmic\",\"description\":\"Affordable Eye Test Equipment\",\"publisher\":{\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/manzoophthalmic.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/#organization\",\"name\":\"Manzo Ophthalmic\",\"alternateName\":\"Manzo Ophthalmic\",\"url\":\"https:\\\/\\\/manzoophthalmic.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/manzoophthalmic.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Manzo-Logo.png\",\"contentUrl\":\"https:\\\/\\\/manzoophthalmic.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Manzo-Logo.png\",\"width\":500,\"height\":500,\"caption\":\"Manzo Ophthalmic\"},\"image\":{\"@id\":\"https:\\\/\\\/manzoophthalmic.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"publishingPrinciples\":\"https:\\\/\\\/manzoophthalmic.com\\\/about\\\/\",\"hasMerchantReturnPolicy\":{\"@type\":\"MerchantReturnPolicy\",\"merchantReturnLink\":\"https:\\\/\\\/manzoophthalmic.com\\\/es\\\/refund\\\/\"},\"telephone\":[\"+ 65 6733 51888\"],\"contactPoint\":{\"@type\":\"ContactPoint\",\"telephone\":\"+ 65 6733 51888\",\"email\":\"sales@manzoophthalmic.com\"},\"email\":\"sales@manzoophthalmic.com\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQ | Manzo Ophthalmic","robots":{"index":"noindex","follow":"follow"},"og_locale":"es_ES","og_type":"article","og_title":"FAQ","og_description":"Home Are your ophthalmic devices FDA-approved and clinically validated? All our new and certified refurbished ophthalmic devices are FDA-approved and meet CE and ISO standards. We source our equipment from top manufacturers and conduct rigorous testing before shipment. Does Manzo Ophthalmic sell both new and refurbished equipment? Yes! 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